Sometimes, however, an app freezes but doesn’t quit. If your symptom is an unresponsive Mac-perhaps featuring the dreaded spinning wait cursor, sometimes refered to as the “spinning beach ball” or as I like to call it, the “spinning pizza of death” (SPOD)-you’ll need to narrow down the cause. Switch to another app: Try switching to another app-for example, by clicking its Dock icon or pressing Command-Tab.
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If other apps respond, and especially if the SPOD appears only when you hover the pointer over a window or menu belonging to the app that was in the foreground when your Mac stopped responding, try force-quitting that app. One way to do this is to press Command-Option-Esc, select the app in the list that appears, and then click Force Quit. (Sometimes you may need to repeat this once or twice to get the app to quit.) If this force-quitting succeeds, try relaunching the app. More often than not, that will be enough to bring the app back to life. If relaunching (or force-quitting and then relaunching) an app doesn’t do the trick, if none of your apps respond, or if your mouse pointer is frozen, move on to the following steps-try each one, in order, until the problem goes away.ĭisconnect peripherals: If you attached any new devices recently-especially USB devices-try disconnecting them.
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If not, the device may be faulty or, more likely, it may require updated software or firmware. Contact the device’s manufacturer for assistance.ĭisable plug-ins: If the app that’s crashing includes any extensions, plug-ins, or other extras, try disabling or removing them to rule out the possibility that the add-on software is the culprit. Try a safe boot: To disable certain software that loads at startup and to run cleanup processes that may resolve random gremlins in your system, try a safe boot: Restart your Mac, and, immediately after you hear the startup sound, press and hold the Shift key until the gray Apple logo appears on the screen. If the problem goes away, restart again normally and try again.
Calhoun says he learned the value of transparency from the iconic leader of the last century, former GE CEO Jack Welch.Repair your disk: Disk errors can lead to all sorts of problems, crashes included.
I write a lot in this newsletter about how leadership has changed in recent decades. But while many things have changed, some haven’t. “We had a culture problem. But I’ll characterize it quite a bit differently than the media liked to characterize it. The idea that any human being makes a trade of quarterly profits over safety is just a flawed notion…It’s just not what happened. What I do think I found was an organization and a company and a culture that was having a hard time being honest with one another, with where programs stood, how much time was required, what things still needed to be completed. As a result, leadership became disconnected from the ground troops.” The general media critique was that Boeing had compromised safety for the sake of quarterly profits. And that was the culture we were going to carry forward.” But for us to regain trust, number one with our own people, and then with the flying public, they were going to have to believe us. “You have to be transparent with literally everything, no matter how uncomfortable the data is or the conversation is. You have to tell everybody everything, including the media. And you’re going to get whacked along the way, and that’s life. His answer is a lesson in leadership. But one piece, in particular, resonated with me: So how did he begin to pull the company back from the brink? (The job is not yet done.) That’s the question Michal Lev-Ram and I asked him on this week’s episode of our podcast Leadership Next.
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